SHRED. Customer Support logo
SHRED. Customer Support logo

All articles

Why is the return portal only letting me receive a store credit but not a refund?Updated 9 months ago

Customers shopping with discount code (such as ski teams), Pro Program codes, ExpertVoice, or Outdoor Prolink are entitled to store credit only, as is explained in the rules upon acceptance. We expect industry professionals to respect this policy and not ask for exceptions. 

Was this article helpful?
Yes
No