How long does a repair take? November 14, 2017 08:46 Updated Follow Excluding shipping time, a repair can take up to 10 business days. Related articles What is your warranty policy? Who do I contact for repair requests? My warranty claim needs to be rushed, I need my claim processed asap! My helmet strap broke, can you fix it? How do I initiate a warranty claim? Comments 0 comments Article is closed for comments.