What is your warranty policy?Updated 3 months ago
For warranty claims please contact the dealer from which your purchase was made and provide receipt or other proof of purchase. If the option of returning the product to the retailer is not available, email us at [email protected] and we will prompt you to send the defective product to AAS, together with a proof of purchase, your address and telephone number.
Anomaly Action Sports SRL (or AAS) warrants SHRED. and SLYTECH products for one year from the date of purchase (except to the extent specifically required by applicable law) to the original purchaser against defects in materials and workmanship. This warranty does not apply to defects of physical damage resulting from abuse, neglect, exposure to heat, improper fit, alterations or modifications and all such actions shall void the warranty herein.
AAS’ entire liability for any breach of the limited warranty above shall be limited to repair or replacement, at AAS’ option, of the defective product or part thereof causing the breach.
AAS recommends to send the defective product via a carrier providing with a shipping number as AAS is responsible only for what it will receive. Please package the product in a box with adequate padding material to protect against movement and impact during shipment. Damages incurred due to improper packing or shipping mishaps are not under obligation to be fixed by AAS.
Neon color helmets only: the warranty does not cover the fading of the neon color. Sunglasses and goggle lenses only: scratched lenses and wood temple breakages are considered normal use and are not covered by the AAS warranty.
Any and all closeout items are not subject to AAS warranty. All purchases are final.