SHRED. Customer Support logo
SHRED. Customer Support logo

All articles

What is your warranty policy?Updated 6 months ago

If the product was bought within one year, email us at [email protected] with a picture of the claim, the entire product (pictures from all sides), and proof of purchase. If the claim is accepted we may assist you with sending the defective product back, facilitate sending you spare parts for repair, or replace the item. 


Anomaly Action Sports SRL (or AAS) warrants SHRED. and SLYTECH products for one year from the date of purchase (except to the extent specifically required by applicable law) to the original purchaser against defects in materials and workmanship. This warranty does not apply to defects of physical damage resulting from abuse, neglect, exposure to heat, improper fit, alterations or modifications and all such actions shall void the warranty herein.

AAS’ entire liability for any breach of the limited warranty above shall be limited to repair or replacement, at AAS’ option, of the defective product or part thereof causing the breach.

AAS recommends to send the defective product via a carrier providing with a shipping number as AAS is responsible only for what it will receive. Please package the product in a box with adequate padding material to protect against movement and impact during shipment. Damages incurred due to improper packing or shipping mishaps are not under obligation to be fixed by AAS.

Neon color helmets only: the warranty does not cover the fading of the neon color. Sunglasses and goggle lenses only: scratched lenses and wood temple breakages are considered normal use and are not covered by the AAS warranty.

Any and all closeout items are not subject to AAS warranty. All purchases are final.

Was this article helpful?
Yes
No