If the product was bought within one year, email us at [email protected] with a picture of the claim, the entire product (pictures from all sides), and proof of purchase. If the claim is accepted we may assist you with sending the defective pr
If the product was bought within one year, please email us at [email protected] with a picture of the claim, the entire product (pictures from all sides) and copy of the proof of purchase. If the claim is accepted we will assist with repair or
Just email [email protected] with your repair request, your country of origin, proof of purchase and we will initiate the process. Products under warranty will be repaired for free, otherwise the cost associated with repair will be listed belo
No problem, please email us at [email protected] with a picture of the claim, the entire product (pictures from all sides) and a copy of the proof of purchase. We will reply shortly with an assessment. If accepted, you will be advised to purch
Please email [email protected] with pictures, proof of purchase, and a detailed explanation of how they became damaged. Torn race gloves and mitts will not be accepted under warranty if it's determined to be normal wear and tear.
Unfortunately we cannot repair any components of your chinstrap on your helmet as this could affect the safety of our products.
We may have a replacement in stock to replace it. We can ship you the part so you can make the repair. Specialty sized flathead screwdrivers are required to replace the temple. Temples that are no longer within our warranty period can be mailed for $
We ask that you purchase one of our strap kits. If your guards are under warranty, we will refund you for the cost of the kit after it ships. Rivets are not included, but most ski/boot technicians have them already. They are also available at the ha
All of our customers are responsible for their product’s care, and this includes lens protection. Of course if the product came scuffed, scratched, or damaged out of the box than we can initiate the warranty process.
Absolutely, please find the clips linked below. If under warranty, your clip purchase will be refunded after it ships. Basher/Basher Ultimate/Basher Mini (hard ear helmet):. Basher Goggle Clip - Helmet Accessories - SHRED. Totality/Totality NoShock/T
Knee and elbow pads with torn mesh are accepted under our 1 year warranty policy. Pads outside the warranty window will not be repaired or replaced.